Official Secure Wallet Setup Guide

Your journey to secure digital asset management starts here. Follow these steps carefully.

CRITICAL SECURITY WARNING: Your recovery phrase (often 12, 18, or 24 words) is the master key to your funds. Write it down *only* on the provided physical cards. NEVER type it on a computer, take a photo, or store it digitally. No official support will ever ask you for these words.

1. Device and Software Preparation

Before beginning the physical setup of your new hardware wallet, it is essential to prepare your environment. This is a crucial step that ensures a smooth and secure initialization process. Neglecting pre-setup checks can lead to complications during firmware installation or connection issues, potentially compromising the security and functionality of your device.

1.1

Verify Device Integrity

Carefully inspect the packaging for any signs of tampering, scratches, or previous opening. The seal should be factory-fresh and unbroken. If anything looks suspicious, contact the official vendor immediately and DO NOT proceed with setup.

1.2

Install Required Application

Download the official companion desktop or mobile application directly from the manufacturer’s authorized website. Avoid third-party links or app store searches that could lead to malicious replicas. Ensure your operating system is up-to-date.

1.3

Secure Your Environment

Ensure you are in a private, distraction-free space. Disconnect from any public Wi-Fi networks and disable remote desktop software. The entire setup process should take place in a controlled, secure environment.

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2. Initializing the Wallet and Setting the PIN Code

The initialization phase is where you secure the device itself by creating a personal identification number (PIN). This PIN is required every time you connect your device, acting as the first line of defense against physical theft.

2.1

Connect and Power On

Use the provided USB cable to connect the hardware device to your computer. The device screen should light up and display a welcome or setup message. Follow the on-screen prompts using the device's physical buttons to navigate.

2.2

Choose a PIN Code

Select "Set up as new device" and then choose a PIN code, typically between 4 and 8 digits. Choose a code that is complex but easy for you to remember. Avoid simple sequences like "1234" or your birth year. Confirm the PIN immediately.

Technical Detail: Firmware Check

After setting the PIN, the companion application will prompt you to check and potentially update the firmware. Always update to the latest version to ensure maximum security and access to new features. This process should be initiated ONLY through the official app.

Firmware Check Sequence: Device > Settings > Firmware > Check for Update

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3. Recording the Secret Recovery Phrase

This is arguably the most critical step in the entire process. The Secret Recovery Phrase (Seed Phrase) is a sequence of 12, 18, or 24 words that allows you to restore your access to your digital assets on any compatible hardware wallet, even if your current device is lost or destroyed. **Your funds are secured by these words, not the device itself.**

3.1

Start Phrase Generation

The device will begin displaying the words one by one. Take your time. Do not rush this process. Use the provided recovery sheets to write each word down clearly and legibly, numbering them sequentially (1 to 24).

3.2

Verify the Phrase

The device will ask you to confirm several words from the phrase (e.g., word #5, word #12, word #24). Use the device buttons to select the correct words from your written list. This verification step is crucial and must be performed with 100% accuracy.

3.3

Secure the Backup

Once verified, the device is initialized. Store your written recovery sheet in a safe, private location that is fire and water-resistant. NEVER digitize this phrase or share it with anyone, under any circumstance.

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